COVID-19 SAFETY MEASURES
During these challenging times our priority is to ensure the safety of both our guests and staff whilst providing the warmest of welcomes, just as we always have. As such, we have been working behind the scenes to put even more health and safety measures in place to keep everyone well.
In accordance with current legislation (Tier 2) we kindly ask that tables are of no more than six people from one household or bubble, when sat inside. If you are sat outside you may be sat on a table of six with people from outside your household. All guests must now order a substantial meal. If your event is over six people (i.e. wedding and civil partnership ceremonies and receptions, or for other religious life-cycle ceremonies) please contact the pub directly to book in advance. Customers are requested to sanitise their hands on arrival before providing contact details for tracing purposes.
We now ask customers to please wait to be seated, order food from their table only, use card or contactless where possible as well as adhere to social distancing rules at all times. We also ask that customers wear a mask whenever they are not seated at a table.
We continue to be meticulous about health and hygiene. All staff have their temperatures checked on arrival and wear masks. All our pubs have received deep cleans. Each table will be thoroughly sanitised after use. Our menus and drinks lists will be one use only and all our staff have undergone new health and safety training.
As ever, our hotel rooms will receive a deep clean between guests to ensure a safe and relaxing stay for everyone. High touch public areas are now cleaned every 30 minutes. Our hotel staff will undergo the same training, temperature checks and adhere to all the government guidelines as our pub staff.
Our live events follow the same strict guidelines. We allow extra time for cleaning in between our live music acts. All shows, whether they are free or not, are ticketed and seated only, allowing us to manage capacity in advance, effectively and safely. Table service is provided throughout.