The Rosendale, West Dulwich, SE21 8EZ

£9-11ph dependant on experience


Job Type:
Front of house

Experience essential

Immediate start

Full time role

The Rosendale in West Dulwich is a very busy and popular gastropub. We are looking for an experienced floor supervisor to run 2-3 shifts a week.

The role:

  • Supervise, lead and support a team of 15+ staff during busy shifts
  • Train new staff and maintain our high standards of service at all times
  • Meet, greet and seat customers using our booking system, Quandoo
  • Deal with potential complaints and quickly problem solve
  • Support the general manager with the day to day running of the pub
  • When not supervising shifts, you will work along side the waiting staff as a floor member

The candidate should have:

  • a fun, friendly and positive attitude
  • confidence and excellent communication skills
  • experience managing staff
  • experience of managing high volume venues
  • experience problem solving and reacting quickly to any issues that may arise
  • experience making drinks including beer, wine cocktails and coffee
  • availability to work Monday to Sunday, day time and evening shifts
  • At least 6 months experience in a similar environment is essential for this role, along with a willingness to learn.

Some benefits of working with us:

  • online and on-site training and development
  • the opportunity to progress within the company
  • competitive rates of pay, share of service charge on top of hourly wage
  • 50% staff discount on food and 25% staff discount on drink in all our pubs
  • good shift patterns
  • meals on shift
  • Huge staff party every January
  • ‘Thank you’ vouchers for those who do an outstanding job!

We look forward to hearing from you. Please send your CV with a short covering letter.

Thank you.

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Location: The Rosendale

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